Warranty Policy

Terms and conditions:

Warranty Policy

NTS offers a 24 months (the first 12 months parts & service free and the second 12 months service free) warranty on the equipment since the date of goods receiving, providing it is operated in accordance with our instruction. This however does not include consumable items e.g. chemicals, lubricants, external accessories etc.:-


We shall not be liable for any defects arising out of:

  • Mishandling, misusing and maintenance on the part of the purchaser and third party.
  • Changing whole or part of the original design / system without the consent of the supplier.
  • Due to the supply electricity problem or water quality not meeting manufacturer’s recommendation.


Installation Standard & Period

NTS will follow accordingly installation instruction and standard of Manufacturers. Installation & Commissioning time will be taken approximately (___) working days after delivery if all of the MEP works are ready at site.


Service not included

Our installation work is not responsible for civil work, electrical wiring, plumbing, gas supply system, exhaust system, ventilation system & ducting works for all equipment.


Installation Materials

All required installation materials such as electric cable, conduit, water hoses, gas supply hoses, drainage, water taps and waste drain valve for basins etc. must be supplied by customer (buyer).


On behalf of                                                                                          On behalf of

NTS Mart

Hanse International Ltd.

Warranty Card Information

  • This Warranty Card grants warranty only within prescribed duration with effect from the date of goods receiving.
  • Within First ( ) month, the Centre gives free service for repairs & original material weakness.
  • For remaining warranty period ( . month), the Centre will charge only for substituted spare parts and repairs at free of charge.
  • Regarding Electrical & Electronic controls, during first ( . month), with exception of Display Panel Unit, Knob & Thermocouple, the Centre will give free of charge on the value of spare parts and also for making repairs. As for second           (            ) months, we will serve free of charge for making repairs.
  • Customers have to pay transportation charge, meal allowance and accommodation for out of Yangon area; there will be transportation charge for each Service call in Yangon area.
  1. In using machine, for assurance of holding grated Warranty, the user shall require following and installing the machine in accord with facts and data described in the manual Book.
  2. On inspection of Serial No. of sold property and Machine Sr. No. Written Card, if the two found to be disagreed and whereas identified to have done repairs at other places other places other than NTS Service Centre granted rights of enjoying Warranty shall be invalid.
  3. If the machine should get damage either due of mishandling (User fault), unsteady power supply, lightening current effect or over load use of machine, even if the occurrence develops with Warranty period, the user shall pay the value of substituted spare parts and payable repair charge.
  4. Any loss or damage occurring due to natural disasters, or accidental mishap while on its carriage or due to the effect of other parts using in support of and in coordination with the machine shall not be included in this Warranty assurance.

Remark: Please fill up all data for complete advantage and do not overhaul. Please bring your machine to our service center with this warranty card, thanks.